DRAFT: This document is provided for informational purposes only and should be reviewed by a legal professional before relying on it.
Privacy Policy
Last updated: March 2026
QIN is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our platform.
1. Data We Collect
We collect the following types of personal information: name, email address, phone number (optional), payment information (processed securely via Tranzila), demographic data such as gender and age (when provided in purchase requests), account preferences and language settings, and usage data including pages visited and interactions with the platform.
2. How We Use Your Data
We use your personal information to operate and improve the platform, process ticket purchases and payments, communicate with you about your orders and account, match you with relevant events based on your preferences, provide customer support, send broadcast messages from event organizers you have purchased tickets from, and comply with legal obligations.
3. Data Sharing
We share your data with the following parties: Event organizers receive your name, email, and any information submitted in purchase requests for events you attend. Tranzila, our payment processor, receives payment information necessary to process transactions. We do not sell your personal information to third parties. We may disclose information when required by law or to protect the safety of our users.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Transaction records are retained for the period required by applicable tax and commercial laws. You may request deletion of your account and associated data at any time.
5. Your Rights
Under the Israeli Privacy Protection Law (Chok Haganat HaPratiyut, 5741-1981), you have the right to access your personal information held by QIN, request correction of inaccurate data, request deletion of your personal data, object to certain processing of your data, and withdraw consent for optional data collection. To exercise these rights, contact us using the information provided below.
6. Contact Information
For privacy-related inquiries, please contact us at: privacy@qin.co.il. We will respond to your request within the timeframe required by applicable law.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.